The Challenge

Federal agencies are asked continuously to accomplish more with less funding, fewer resources, and less time. Help is needed to enable Federal workers to get their jobs done more efficiently and more flexibly, from anywhere at any time and from any device. The answer involves empowering workers with easy-to-use personal productivity tools with collaboration capabilities, and with the ability to quickly and easily resolve common IT issues on their own without having to call a help desk or field tech.

Our Solution Point of View

At Technatomy, we believe in leveraging technology to solve organizational challenges, to enable strategic mission capabilities, and to empower people through intelligent automation.

We offer a solution to Digital Workforce Empowerment that first enables workers with cloud-based, mobility-enabled productivity and collaboration tools like Office 365 or Google Apps, then empowers them with automated IT and business processes to make it very easy to get things done such as on-boarding new employees or provisioning new IT services. AI-enabled digital personal assistants can also be provided to reduce the time and frustrations of using IT services, while also improving productivity. Finally, we offer automated digital end user support solutions such as interactive virtual agents, social self-service, digital experience monitoring, and augmented reality support which engage and encourage workers to quickly and more easily resolve their own issues.

The Benefits of Our Solution Offering

• Increased employee satisfaction
• Increased employee productivity
• Improved agency team collaboration
• Reduced IT Opex and Capex costs
• Improved IT service quality

Enhance individual and team productivity through Process Automation, AI and Machine Learning, and digital workforce analytics to enable and empower today’s knowledge workers to achieve efficient, collaborative and quality output.